Terms and Conditions

REFUNDS, RETURNS & EXCHANGES

CAN I REFUND MY ORDER?

If you need to cancel or request a refund on your order, you must do so before the break begins. Once the break begins, you will not be able to request a cancellation or refund.

CAN I RETURN MY ORDER?

Once an order has been placed and the break has concluded, you will not be able to return your order. If there is an issue with your order, we are happy to help. Please contact our support team by emailing jessb@thewaxculture.com.

CAN I EXCHANGE MY ORDER?

We do not offer exchanges. If there is any issue with your order, please contact our support team by emailing jessb@thewaxculture.com